GENERAL RULES
- Check in time: 14:00
- Check out time: 12:00 daily
- Early check-in, late check-out subject to availability at the Hotel and charges apply according to hotel policy.
- Late check-out surcharge:
o Late check out from 12 am - 3 pm: 30% surcharge for the room rate
o Late check out after 15:00 - 18:00: 50% surcharge of room charge
o Check out after 18:00: pay 100% of room rate
- Regulations on early check-in surcharge
o Early check-in 3 hours: 30% surcharge room rate
o Early check-in 6 hours: 50% surcharge of room charge
o Early check in 7 hours: pay 100% of room charge
- Regulations on child surcharges, extra people:
o Children under 6 years old: free when sharing with parents, maximum 1 child / room
o Children over 6 years old: Surcharge 150,000 VND / person
o Children over 14 years old: Surcharge as adults 200,000 VND / person
o Cancellation before 7 days: 50% refund of the deposit or change the deposit to change the date (1 time)
o Cancellation within 1 to 7 days before check in: no deposit
o In case of cancellation, check out earlier than the date booked, pay 100% according to the agreed reservation.
- Surcharge 30% of total room rate per day for one use of apartment or BBQ service
- Surcharge 50,000 vnd for 1 serving of breakfast (including 1 bowl and 1 glass)